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Common Questions

Clear answers, no fine print.

Everything families ask, answered plainly. Still unsure? Call (213) 818-7115 any hour.

What is direct cremation?

A simple, dignified cremation without a formal funeral service or viewing beforehand. We take your loved one into our care, handle all paperwork and permits, carry out the cremation privately, and return the ashes to you — all for one complete price.

What does the $1,195 include?

Around-the-clock transportation with no mileage fees, filing the death certificate and permit, secure refrigeration with no daily fees, the private cremation, a durable urn with a velvet bag, local delivery of ashes or in-state priority mail, and 24/7 support of a counselor and care team.

Are there any fees not listed?

No hidden fees. The only things beyond the $1,195 are entirely your choice: additional certified death-certificate copies (through the county, a nominal per-copy fee), out-of-state mailing of ashes, and clearly-priced optional services — never required, never pushed.

Can I be present for the cremation?

Yes — being present is available through our optional witness cremation service. It is in addition to the $1,195 package; a fee applies to reserve the private witness room. Whether a viewing or witness is possible can depend on where and how the passing occurred, so please speak with a counselor at (213) 818-7115 first. We'll confirm what's possible for your loved one and walk you through it with care.

What if a death occurs outside California?

Our coverage applies anywhere in the United States. Because a death must be filed in the state where it occurs, if a passing happens outside California we coordinate a comparable local cremation and return the ashes to you. Full-body transport between states is a separate, additional cost.

How long does the process take?

Required paperwork typically takes about 7–10 business days depending on the physician and county; the cremation follows within a few days, and ashes are returned within 48 hours of the cremation. We keep you updated at every step.

How soon can you help?

Immediately. We're available 24/7 — call (213) 818-7115 any hour and a counselor will guide you through the first steps.

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