Family-owned, 24/7 response. Real people answering the phone. Serving Sylmar with established hospital coordination and local response times.
Sylmar sits at the far north end of the San Fernando Valley, where the Valley meets the Santa Susana Mountains and the 5 and 405 freeways converge. The community is a mix of older single-family neighborhoods, horse properties in the foothills, and newer suburban developments. Sylmar is home to Olive View-UCLA Medical Center, the main public hospital for the North Valley, which handles a large share of our Sylmar transfers.
Sylmar has one of the Valley's largest Latino populations, with substantial Mexican and Central American communities, and a growing Armenian population. Spanish-speaking counselors are available in-house. The Olive View-UCLA campus serves many uninsured and Medi-Cal patients, so our Sylmar responses often involve coordination with the county system.
We coordinate directly with the hospitals most often serving Sylmar families — care management, social work, and decedent affairs. Established relationships mean faster release when the time comes.
14445 Olive View Drive
Sylmar's largest hospital and the main public teaching hospital for the North Valley, operated by LA County and affiliated with UCLA. Full emergency and specialty services. Decedent affairs is centralized through LA County DHS protocols.
15031 Rinaldi Street, Mission Hills
A Level II trauma center about 10 minutes south of Sylmar on Rinaldi. Often the primary emergency destination for Sylmar residents with private insurance.
13652 Cantara Street, Panorama City
Serves Sylmar Kaiser members. About 20 minutes south via the 405. Established coordination with their care team.
We regularly work with care facilities, skilled nursing homes, and assisted living communities across Sylmar. When a passing occurs, we coordinate directly with facility staff to streamline the process for your family.
The process depends on where the passing takes place. Here's what to do in each situation.
The hospital's care team pronounces death and notifies their decedent affairs team. You'll designate a cremation provider — that's when you call us.
When death occurs at home and hospice is not involved, an authorized responder needs to pronounce death before we can bring your loved one into care. This is required by California law.
When hospice is involved, the process is significantly simpler:
Some deaths — particularly sudden or unexplained ones — are reviewed by the Los Angeles County Department of Medical Examiner at 1104 N. Mission Rd. in Boyle Heights.
Our service area covers all of Sylmar. If you're calling from any of the neighborhoods below — or anywhere else in Sylmar — we come to you.
Working here regularly means we know the neighborhoods, the hospitals, the cemeteries, and how LA County logistics intersect with Sylmar specifically. Here's what tends to come up on Sylmar calls.
Sylmar covers about 13 square miles stretching into the foothills. From the 5 we're on scene in the flats within 2.5 hours typical. The foothill areas and horse properties can run 3 hours. Olive View-UCLA releases run on county timelines — typically 24-48 hours longer than private hospitals because of the public-hospital workflow.
Olive View-UCLA is the center of gravity for Sylmar hospital calls, particularly for uninsured and Medi-Cal patients. Many private-insurance Sylmar residents route to Providence Holy Cross. For trauma or specialty care, patients transfer to UCLA Ronald Reagan or USC Keck.
San Fernando Mission Cemetery on Stranwood Avenue (10 minutes west) is a historic Catholic cemetery serving many Latino Sylmar families — cremation gardens and columbarium available. Eden Memorial Park in Mission Hills serves the Jewish community. The Angeles National Forest and the Santa Susana foothills offer scattering options.
Sylmar routes to the LA County Medical Examiner at 1104 N. Mission Rd. — about 55 minutes via the 5. LAPD Mission Division (actually located in Mission Hills) handles initial unattended-death pronouncements.
Real people answering the phone, day or night. We serve all of Sylmar with the same care, the same price, and the same guarantees.